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SoftwareMedia Blog | April 17, 2014

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How To Deal With Non-Technical Management Folk

How To Deal With Non-Technical Management Folk

Image by Girl Journalist

The world of technology is advancing so quickly, it’s sometimes difficult to keep up. Whether it’s owning the latest iPhone, upgrading to new a new operating system or installing a new program at work, there’s always something to learn.

Of course, most workplaces are full of technology nowadays. If your manager has knowledge of such things, especially if you’re working in a highly technical environment such as in programming, it can be hugely useful. Not only for themselves, but for the people they are working with.

Technical Vs. Non-Technical

More technologically minded managers will be able to move things along quickly, due to an understanding of what their colleagues are doing. An ability to sympathize when something has gone wrong is also a great asset. If you know your boss is going to understand that, say, a software error might mean you miss a deadline, it will be a lot easier to resolve the issue than skirting around it.

But those who haven’t grown up surrounded by technology, or don’t have an interest in it, can sometimes find themselves a little high and dry. It can be difficult not understanding the technical jargon spouted at you by your colleagues, especially when you’re in management.

It can be frustrating trying to explain something to your boss that everyone else in the office already knows. But despite the fact they may not know the ins and outs of Dreamweaver or have a list of HTML codes to hand, they’ve obviously earned that role with a set of different skills.

Managers who aren’t too technical may be good at interpersonal things, like communicating and listening. It’s all too easy to forget in the age of email that often, face to face conversations help to resolve matters far more quickly and easily. They could also be better at managing teams and enforcing deadlines than someone who just highlights dates on an online calendar on the complicated team Intranet.

Working Together

If you do have to deal with a manager who isn’t all too technologically minded, there are ways for you to work together effectively, like:

Patience

Remember that your manager might not understand more complicated terms, so keep it simple and be patient. It’s not a bad thing if they ask a lot of questions – it means they’ll    know for next time.

Mutual Understanding

Know what to expect from each other. If you understand from day one that your manager            isn’t tech savvy, don’t expect them to do something they aren’t comfortable with.

Trust

You will have to trust that your manager knows what they are doing, and vice versa. A non-technical manager will have to place a lot of trust in the hands of their employees, and more trust makes for a better working relationship.

Hopefully, a non-technical manager will be willing to learn and respect that, although they may not know everything, their colleagues probably will. If you treat your manager with the same respect, they will be most likely willing to learn more about what you do and how you do it.

Have you ever had to deal with a non-technical boss? How did you do it?

Jenny Duck is an English Literature who enjoys writing about anything and everything, from travel and film to business and IT. She recommends Arc IT Solutions

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