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SoftwareMedia Blog | April 18, 2014

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3 Essential Technologies For Business

3 Essential Technologies For Business

Running a business in the twenty-first century means not only keeping up to speed with the economy and competitors -  but also making the best use of technology to do so.  Read on to find out which are the three most important technologies that will help you manage your business better.

Capturing the Cloud

More and more businesses are embracing the benefits of cloud based computing for infrastructure, software, platform and network purposes. The main advantages are increased flexibility as it allows for remote access to company-wide systems, easy sharing of resources and migration capabilities, reduced physical storage costs and space, and scalability. Overall, cloud computing increases efficiency and can save money. Popular cloud applications include data back-up, project tracking, VoIP based phone systems, collaboration software, and integrated communications. The downside to cloud based services would be issues around security, as information is stored on the internet rather than internal servers. Before investing in cloud systems, compare current costs. If your business is expanding, then you should also factor in costs of expansion compared to cloud solutions.

Video and Web Conferencing

Having the capacity to hold meetings remotely will save your business both time and money. And in a rapidly evolving area, the sophistication and quality of web conferencing has improved greatly in recent years making web conferencing far more viable than it used to be. Telepresence video conferencing in particular is now an especially effective way to hold real time meetings. Improved visual quality and larger HD screens allow participants to chat with participants in a remote location with enhanced visibility. Multiple video conferencing also allows other external participants to easily be incorporated.

Telephone Systems

Mobile devices have transformed the way we work out of the office, but being able to communicate with customers and employees inside the office is important too. Installing some kind of business phone system is necessary for most companies. This is a complicated area, but very basically there are three types of business phone systems.

  • Key system Units (KSU). These look like normal telephones, and are useful for businesses of 5 – 20 employees. KSU offers multiple lines and routing through a landline or PTSN (Public Switched Telephone Network).
  • PBX (Private Branch Exchange) systems are best for companies employing 40 or more staff. These normally have to be installed by a business phone systems provider, but there are also now entry level systems which can be set up fairly easily through plug and play. A PBX system usually includes multiple phone lines managed through a trunk, a network of lines within the PBX and a switchboard or dashboard for manual use. Hosted and virtual versions are also available.
  • VoIP systems do not use traditional landlines but operate over the internet. VoIP telephone systems look like ordinary telephones but have VoIP capabilities. Traditional business phone systems can also be converted to VoIP using a router. Alternatively, VoIP can be used through a computer. The costs are lower than traditional phone systems, but require a solid and reliable internet connection.

By Rob Rudd

Rob Rudd has been writing for business websites for several years. He particularly enjoys writing about business technology but also contributes his knowledge to business finance websites.

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